My PS3 has always run smoothly during its life and I’ve never had any problems with it, Until now.
Last night while playing GT5 My PS3 kept freezing approx 2 mins into a race. It was during a Seasonal Event race. I later tried doing a normal single player race and the same problem occurred, I also tried a Bspec race and whadda ya know, same freeze result.
I tried different cars, set-ups and tracks and it still froze. I thought it was maybe the game as it did not freeze while playing any other games so this got me thinking it was the last GT5 update or the game itself. I cleaned a single finger print from the disc but that didn’t work.
Today I woke up hoping it would just work fine but I got the same result. It was then I thought about rebuilding my PS3′s database and it worked.
So if you have a problem with a game that keeps freezing your PS3 I recommend you try this.
(the information below is taken from the PS Community Blog [Source] )
Activating Safe Mode
Step 1: Turn off the PLAYSTATION 3 by holding the Power button on the front of the unit till the Power light is red.
Step 2:
- Touch and hold the Power button, you will hear the first beep, meaning the PLAYSTATION 3 is powering on.
- Continue to hold the Power button and after about 5 seconds, you will hear a second beep, indicating the video reset.
- Continue to hold the Power button and after about another 5 seconds you will hear a third beep and the system will power off (Power light is red).
Step 3:
- Touch and hold the Power button, you will hear the first beep, again for the PLAYSTATION 3 to power on.
- Continue to hold the Power button and after about 5 seconds, you will hear a second beep for video reset.
- Continue to hold the Power button and after about another 5 seconds you will hear a quick double beep. At that point release the Power button. If you succeeded in activating Safe Mode, you will see a message on the screen saying, “Connect the controller using a USB cable and then press the PS button.”
- Connect a USB cable to the controller and the PLAYSTATION 3 and press the PS button to enter Safe Mode.
- Then you will see the Safe Mode menu.
Step 4: Select Rebuild Database and follow the instructions and whatever you do, DO NOT turn off your PS3 while its rebuilding the database.



Is this going to delete my game saves? It says it wants to delete a whole lot..
No but you will lose your mp3 playlists if you have any. the play lists not the mp3′s.
No, Your game save are safe wit this but you will lose your MP3 playlists.
ur fuckin awesome
here ppl are sayin this wrecks ur ps3 will it fix mine .. nd wa bout rophies
smart
This perfect my ps3 kept freezing everytime I tried to invite a friend or look at my messages so I did this took lik 2 min n bam everything back to normal didn’t even delete my music or anything
i love you-no homo
I am playing Battlefield3 it keeps freezing I tried database rebuild still crashes. Any suggestions?
Yeah, I have a couple friends who are having the same problem. I will let you know as soon as I hear of a cure. Likewise please post if you find a solution.
So i have the same problem but on it wen i play everygame i got will this work cause i hate to send my ps3 off when mw3 is about to come out please help
having same problem too… freaking annoying.
Same here. I was going to try this but I am not sure if rebuilding the database would work.
mine crashed 17 fuckin times in the last 20 mins so i tried its self vacuum setting still doesn’t work then once it crshed i couldnt even turn it off soooo annoying
will it delete my bf3 multiplayer ranks?
No. your Battlefield3 multiplayer ranks are stored online.
Will this delete any of the save data (games) on my system???? :O
HELP ME PLZ
i tried this but overtime i get to the part where i have to connect the remote it still freezes
I’m playing Battlefield 3, mine crashed occassionally, now updated (Nov/Dec) with new Ps3 update and Battlefield, mines crashed sh*t loads, didn’t manage to play one full game today.
Is the playstation knackered?
it sometimes takes time. if you think it freezes be patient and wait. it might continue.
SORTED IT, Spoke to Sony, Step 1, Game Data Utility, deleted BF3 file- played again still froze a few time but better, so Step 2, Take Ps3 to safe mode (in standby, hold playstation but down first bleeps, second bleeps then third, playstion will go back to standby- this time hold down again, through first, second and on the third bleep let go, this should take you to safe mode) here pick option 3 ( file rebuild) hopefully this will sort it. you could maybe try option 2 first as it quicker than downloading the update again, unless you have super fast broadband, unlike me
Thanks man it worked perfectly!!!
How long does it take to rebuild the database? I’ve been waiting for 4 hours now…
i did this but my bf3 keeps freezing before an online game is joined, any ideas?
my ps3 cant seem to load the xmb and if i select something of try to start up a game it keeps on freezing my ps3 and im about to acually cry over the loss of 3 years of work put into all my games so if theres anything that can stop this can you tell me, us the community cuz i want my ps3 to be beeter and i have £65 put away for this type of situation
my ps3 cant seem to load the xmb and if i select something of try to start up a game it keeps on freezing my ps3 and im about to acually cry over the loss of 3 years of work put into all my games so if theres anything that can stop this can you tell me, us the community cuz i want my ps3 to be beeter and i have £65 put away for this type of situation
So my ps3 is doing something i dont know about. i play mw3 and when i get into a game it goes really slow for the first 10 seconds then freezes and makes me leave the game, its says lost connection to host so i go back to the matchmaking screen and it says waiting for players in lobby and stays there i try and leave and ti freezes for 2 minutes than logs me out of playstation network. then i log back in and it does the same thing it never stops i can play a single game onlin. and i check the internet connection and it says its working just fine. can somebody help me?
i mean i cant play a single game online. sorry bad internet typing.
no but you might lose any mp3 playlists you’ve created on the XMB.
no your trophies are safe. they are all online.
You should join the chat room to ask for help on this one.
http://www.psjunkies.com/alt-chat/
Does this make you lose all your files?
Mine said the hard disk cannot be accessed… Does that mean its fried?
when it says connect the USB cable into the controller and then press the ps button,on mine it wont do anything.any suggestions??
will it save all my progress in my games?
Ok my question is, why does my PS3 have to do this every time I turn it on?
I can’t lie I JUST tried it and it works…Madden 12 back in effect babez
why dose mine stop at 12%…? any suggestions!! I’am lost without my ps3 so quick replies !!
how long did it take you ??
wait it says it will delete your saved information does this include the game data ?
I have this exact same problem, did you find a fix?
Does that mean i will lose everything or will i hav my account nd everything
Mines still didn’t work
Thank you! My PS3 kept freezing on everything, but this fixed it. I can now enjoy FFXIII-2 again.
Doesn’t work, I have this issue on BFBC 2 EVERY DAY! PS support wants to tell me its my internet provider….
i had the same problem but after rebuilding the database mine works perfectly
Is it me… Or are most of these problems arising from the battlefield series? It all started after playing 3 for me….
this didnt work, if anything it did the opposite
now my PS keeps freezing anytime I try playing anything online, not just battlefield 3 -_-
any other advice?
It’s annoying, Battlefield3 does it on mine all the time…first it was just random freeze once few games, but now it seems fail on loading screen when starting games. Most of times rebuilding database works but last time it didn’t – I found similar way that brought it back on – during the freeze turn ps3 off by main switch at the back, put it back on and let it restart and restore file system – should be ok.
Rebuilding database deletes ONLY mp3 playlists, messages and other crp You usually don’t need, no worries, all ranks/trophies are safe as they are kept on servers independently.
Your game data will not be deleted, because most games have servers which also saves your data
hey if ur ps3 has been freezing i would recomend u follow the instruction that were given on this page, my ps3 was freezing while trying to load assasins creed revelations, and it worked game seems to b running fine now…thank u rob
how do you get your ps3 out of safe mode though?
thanks s much helped a lot thanks
no
Wiil I lose all my fifa online pass and that
all this is great to get the system un frozen, but how you get the system to stop freezing inthe first palce
will this lose my saved stuff of my ps3 like games, music ect.?
Same for me. It worked on my first ps3 (first generation) no problem. But when I switched to a brand new ps3, it started freezing
it has been doing on my ps3 too. I also get something like disk read error.I play and around the 5 minute mark it freezes. At first I thought it was just because my ps3 was to overloaded with data. but i deleted a bunch of stuff and it still dosnt stop freezing. if i follow these steps will my rank on call of duty friends or anything else be changed? i dont care if i lose messages. All i care about is my trophies and ranks.
My PS3 just started to freeze too. And that is just a week or so after my first BF3 online experience. What the fuck is this shit all about.
Fu*k For Your Solution Is Get My Ps3 Worst Then Before !!!
holy fuck i love you! i can finally play skyrim again!
Hey Guys, I have been I have been having familiarly issues but mine has not been tied to a specific game, it has happened across a few games,
For example a lot of people are moaning that their BF3 games freezes i have not had one occasion where my BF3 freezes in MP or SP mode.
My PS3 in facts only freezes when I play games that I have downloaded.
So i feel that I might have some corrupted files on my PS3 so I am going to give this solution a try that you guys mentioned but i am going to back up my PS3 before I attempt it because if it does get any worse i will just do a full format of my console.
For some reason when i connect my controller, and it tells me to press the PS button, i do that, yet nothing happens, any idea why?
I just did you database trick and it deleted all my game add ons for all my games. And it still freezes.
Turn off your internet untill the system loads then connect it. The xmb will load fine. If your are downloading something cancel it befor reconnecting the internet. Then befor continuing dls do the steps above(safe mode thing)
I play MW2 all the time and this never happened, suddenly it started happening
I’ve did all the steps I get so far as the message before safe mode press the ps button but the control flashes for 5 sec then turns off again does anybody hav a solution let me know PLEAZ I need help into fixing this problem
If i rebuild my ps3 will this delete my downloaded games and saved game data
No
MY SHIT CRASHED 20 TIMES IN 10 MINUTES AND NOW IT’S WORKING!! THANKS
Yeah I just downloaded battlefield premium and got close quarters and it won’t let me access the maps, when it finishes loading the map it just freezes
u legend, i could kiss you lol my ps3 now works fine and i still got all ma tunes n everything n it took 5 mins :DDD
I agree. Bf3 was great then first update onwards it was downhill with freezing becoming a common occurance
Your controller needa to be player 1. Thats about all i can think of.
U iS A LiFE SAVER 4REAL
really internet provider? LOL I have had the sane onternet for a 1 1/2 and it just started freezing on my last week
you need to reset your controller and do it again. it worked for me
Mine didn’t even take a minute..
Im trying this atm its 38%
I just got saints row the third and freezes everytime. I hope this works, if it does, you sir saved my life..
Woot jumped up to 75% :D
Didnt work, ill try deleting stuff
will my game data be deleted
I LOVE YOU MAN (no homo bro)
i tried this but it didnt fucking work i didnt get to play mw3 for 3 days and im addicted to it
also in mw3 wen a lobby ends my screen just frezzes with no sounds sumtimes it turns blak
i play online for ps3 and everything is fine till i play multi player in a lobby or in a party
No
My.ps3 freezes with almost any game now. This blows! I have tried everything and nothing seems to fix it. Time to switch to xbox!
Will this get rid of all my saved games?????
Maybe its something more serious, maybe you need a new BluRay drive
What does rebuilding the database actually do? Does it delete the accounts that I have made?
This is so sick
does this mean my psn will be deleted?
How long does this rebuild take
Its heating issues guys. Google it up! lol Yall most likely have something blocking the vents in your playstation like I did. It did it for me on mass effect and once for Batman Arkham city never on Battlefield 3 or any game before. Its cause we dont leave enough room for the playstation to breathe either- As circulation of air is important
what does i lose if i do rebuild data base will it delete all my cod gameplay trophy.etc?
and my dead island resent save ? please answer me my. ps3 beginning to freeze while playing mw2 or mw3 please help!!
Worked great for me. thanks.
Thank you x4 man you’re a savior
does this take away everthing i have saved?
I have tried this way, and for the past 1 hour it says ‘Preparing… Please Wait’ is it meant to be this way or has something gone wrong?
Dead rising 2 off the record keeps freezing at the 1st loading screen any help?
no, you will have everything still saved.
still freeze on 2 games pro street an midnight club when i go to a race an ive checked my space it got 113 gb / 149 gb
Just in the middle of rebuilding mine now , thanks I could kiss you such a pain in the ass on bf3 middle of a awesome match and freeze means I don’t get the final standing within the game ….. grrrrrr that makes me mad.
Hope that this works.
the same thing happens to me on mw2 how do i fix it
me 2
You get some people that are very much unintelligent, all online gameplay of all games are stored online, becouse you cannot enter that profile until you are logged int your online profile. People you dhould be more observative in the future.
I apreciate all the comments on this feed i will edfinately try it tomorrow.
Everyone who has BF3 you can add me - wbotha
Will I lose my online data
it dont work!!!!
my ps3 was working fine for a while but then about two weeks ago the data corrupted and i had to completly reset the system losing all my data in the progess now it freezes at random moments and is generally slow. i tried to rebuild the system but when it finished the screen went black and has not changed, any tips???
my ps3 was working fine for a while but then about two weeks ago the data corrupted and i had to completly reset the system losing all my data in the progess now it freezes at random moments and is generally slow. i tried to rebuild the system but when it finished the screen went black and has not changed, any tips???
this wont affect any memory will it??
does that still happen if you’ve got a fan?
I followed the whole instruction but after i decided yes to rebuild it all it said was “Preparing please wait” how long is it meant to say that??????? PLEASE HELP!!!!!
I was playing mw3 on the map SEA TOWN with my friends 2 weeks ago it started freezing every 10 minutes it was freezing every time in the middle of the game then after that i was offline for 3 days and when i came back it was starting normally but now it was freezing when the screen was blue and was starting every time so i decided to go to the menu where u get 6 options so i went on youtube to watch a video and i chose option 3 to restore and when it went to 27% and stopped i had to wait 1 day and 12 hours for it to finish and after i checked i got the same error to restore again every time i got the same thing every single time so after a few days i phoned SONY for help because it was really confusing they told me to restore the system i cant do that because am really high levels in all games but i did it and it dident work to??? please could u help me ans ware my question please guys.
mine has said preparing for the past 8 hours , the fuck ?
it might be because the console is overheated maybe this might help
http://janetss.hubpages.com/hub/PS3-Freezing-Often-What-Should-I-do-to-stop-my-PS3-from-Freezing
My ps3 just keeps freezing on BF3 its annoying can someone help I’ve tried this method and it doesn’t work so someone emaik me at aleksandarbijelic@hotmail.com
doesnt work i start up mw2 and then it just sends me bakc to the fucking main screen in ps3 WAT DO I DO
try useing usb hook u p
Seems to be working for me my 2k12 has been freezing now its working after doing this thanks alot
do you have to do this every time? cause mines freezes after couple of hours again and again
Yes! It worked. Last time i paid 120 bucks to get it fixed.
Someone anyone help. Recently when I get into an online game of Mw3 my ps3 will freeze during or at the end of the game. After when I turn my ps3 it doesn’t turn off, instead the green button will just flash and it will not power off. Eventually after waiting 20 mins I pulled the plug from the back of it to turn off. When I turn my PlayStation back on it doesn’t read any disc. After I wait about 30 minutes I turn my PlayStation back on. It will read the disc but then it will happen again. Please please help. Thanks
it keeps happening 2 me i tried wat u told me n its not workin. r they any others options?
it keeps happening 2 me i tried wat u told me n its not workin. r they any others options? if u hav any info please send me a direct meesage on twitter thank u
my black ops doesnt work i tryed every single one even new ones and it still doesnt work
No you can just redownload it
Bro you saved my life!! Thanks :)
hi ? yesterday my ps3 has frozed on me while playing MAG but alot of tymes it’s been freezing on me am on the internet. DOES DIS MEAN DAT MY PS3 NEEDS TO B CLEAN!!
OMG ROB GROOVE YOU ROCK , NOW MY GAMES DONT FREEZE, THANK YOU SO MUCH!!!!!!!!!!!!!!!!!!!!!
So does it go to a certain point when it was working?
when you do this do you loose your memory
every time a update come up of i accept it it freezes black should i use this method i don’t have any money to pay for it to get fixed
Soooo .. what the fuck do you do if the screen freezes @ the “connect the controller 2′ a USB & press the PS button?” Hahahahaha. FUCK my life yo.
Will it make you lose your vid n pics saved
I’m having the problem with Dino Crisis where it freezes right at the loading screen where it says playstation. If I do this, am I going to loose all of my games and saved data on the game? I don’t care about music etc. I just don’t want to have to start from scratch in re-downloading my games and it’s data…
Doesn’t work that’s really annoying on my part I constantly did that and nothing happen
Didn’t work for me sony said my blu ray drive is broken
that happened to me, but after i cleaned my disc because i had minor scratches, after i cleaned it worked perfectly, hope i helped :)
This keeps happening i did this yesterday it worked fine all day then it froze this morning im just going to have to keep doing this i guess
No it will not i already tried and nothing was deleted
Mine freezes too but mine a bunch of colurful lights come on and then it freezes and you can still hear some sound
Will it reset everything on my ps3? Like my accounts and purchases at the ps3 store?
it wont let me play some maps on mw3 it freezez when it would take me in the game
You do not lose any game data/trophies etc. you will only use saved music playlists and mail, things that will not matter.
Very helpful! Thank you thank you! It froze while I played netflix, game disks and games stored on the computer. Fixed the problem
My cod5 freezes at the intro and just stays there and i cant press any buttons;( please help. This metode wont work
mine my mw2 might freeze in the lobby or after one round is played the music cut off and freezes i jus bought nba 2k13 and it dont play at all
When I rebuilded my ps3 the menu files were all gone plz help
U should show the rebuild database I accidentally clicked restart use ur head jesus
Every time I get hit in skyrim it turns my control off and goes to the pause menue what should I do
when i got to the screen with the option i pressed ‘Rebuild Database’ and then it said ‘The system storage cannot be accessed’ somebody please help me.
Mine just turned off..
It doesn’t work it still freezes !
We did rebuild the database and it is still freezing any other suggestions?
Also can be the music ur playing. Same thing was happening to me. I deleted a file of music my brother had on the ps3. Presto! Worked perfectly. Turned out one of his songs was corrupted. Hope this helps.
How long does this take?
Do you lose all your stuff on your ps3?
Do you lose all your stuff on your ps3?
do i lose any gaming data like campain stuff
I have the same lately. Last week three times in a row with WELL HOW ABOUT THAT: GranTu 5, and today with BF3 after a round. I just got freaking 7 kills with a mortar, damnit.
Mate you didn’t try the most important think try to connect your playstation with wired instead of the wireless trust me it worked for me ;) .
its still freezing right on the main menu screen.. I’m bout to just get a 360 cause this a total bullshit
thanks it actually works
this didnt fuckin work!!!
i hate this
This makes sense but since i have been hacked i have also lost control of the controller so i can not choose the rebuild database option any suggestions to fix it.
Thanks this was a big help
Happens to my PS3 everywhere not just in a game, every game even not in any game.
Took me 1 and a half mins and the whole rebuild was done. I have fiber op Internet tho, fast fast fast ;)
My power button does not work
if you do reset database does this delite anything?
Same thing is happening to me on black ops 2
This happened to me while playing hitman absolution. After getting annoyed of it freezing I just turned it off. The next day when I went on it said that it had to do a quick check up to see if any files are corrupt and it might take 2 to 3 hours. After that I put in the disk for hitman and at the loading screen it said I had to start a new game file. I went to the games saved data and it was a corrupted file. Any help on how I can get back my data from hitman.
The same is happening to my NBA 13 game and it the rebuild is not working
You have to use the little arrow buttons on the left side of your controller
Thank you!! My ps3 is working and no freezing anymore!!! Thank you
genius….cheers
I did everything that was stated,rebuilt da database not once but twice, checked da ventilation & blasted out all dust, cleaned the disk with microfiber clothes and the shit still froze on me. I play 2k13 and as da intro comes on it won’t respond to me pressing any buttons,then goes black with no sound or anything. The PlayStation doesn’t even sound like its working but if I hit da ps button da menu comes up. Sumone please tell me WTF is goin on & how to fix it cuz I got plenty of ass 2 bust.
I did everything that was stated,rebuilt da database not once but twice, checked da ventilation & blasted out all dust, cleaned the disk with microfiber clothes and the shit still froze on me. I play 2k13 and as da intro comes on it won’t respond to me pressing any buttons,then goes black with no sound or anything. The PlayStation doesn’t even sound like its working but if I hit da ps button da menu comes up. Sumone please tell me WTF is goin on & how to fix it cuz I got plenty of ass 2 bust. Plenty.
Doesn’t work, I play FIFA and the game just crashes all the time even after doing the reset!
Omg thank you!!! Your the best
Will this delete any of my data on the current game?
No
Happy to help
thank you very much i am from egypt and this problem no one fix it even technician people,but thank you very much
i appreciate you time